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Terrible quality, terrible attitude of service

By Vikram Bhalla on 07 January 2015

Car's Age: 3-6 months

Summary

Overall Rating 1
Exterior 3
Interior 3
Ride Quality 1
Maintenance 10000/ month
Mileage (city) 6 KMPL
Mileage (highway) 9 KMPL

Detailed Skoda Superb Review

What's Good?

Driving it is fun, but the rest is downhill

What can improve?

Service and attitude is terrible; car build quality is very bad

Exteriors (3/5)

3

Interiors (3/5)

3

Ride Quality (1/5)

1

Overall Comments

First ever rant! Having the worst ever experience with Skoda. If you are thinking of car to buy, dont buy a Skoda! Bought a superb a few months ago, and have been disappointed from day 1. (i) Car arrives 5 months after scheduled delivery. (ii) The ride quality is terrible and the insides make a noise over bumps - the quality is really quite bad (iii) The sun roof malfunctioned within the first fortnight - the insides and family got wet in the monsoons. (iv) But what is the worst is the response from the company. Five escalations and visits to the dealer/company within 5 months. After all this, they tell me "Roads in Mumbai need to be better, and your driver needs to drive slower!" rather than listening to what I am saying. Either my car has an issue or the Superb model - either way its not great! I am sure some people are happy with their Skoda's but if things go wrong, you are done for!

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