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TVS Motors introduces innovative service app for its customers

TVS Motors introduces innovative service app for its customers
Nikhil Puthran Nikhil Puthran Tuesday 16 February 2016, 15:57 PM

India’s popular two-wheeler manufacturer, TVS Motor Company has announced the launch of an innovative Smartphone APP that shall benefit all current and prospective future owners of TVS two wheelers. The App has been developed with an intention to provide real time information to a customer, this Smartphone APP is designed to provide all information digitally to the owner of a TVS two wheeler without them needing to call any dealer or company’s service centre.

Addressing the changing needs of their customers, TVS Motor Company has developed this APP taking into consideration a number of parameters and data points that ensures that their customers’ requirements with regards to information, knowledge on the vehicle and care for the two wheeler is at priority. Firsthand information on service needs, mileage, performance, convenience and safety is now seamlessly delivered to every customer’s mobile phone and it can be downloaded via Google Playstore. This is yet another customer connect initiative from TVS Motor Company. It is a significant effort to connect with customers, get instant feedback on all issues and react with speed to keep their satisfaction levels high.

The APP comes with loads of interesting features like giving out service schedule alerts that offer first-hand information on the recommended service interval with respect to Time and Kilometer for their vehicles. The APP gives out more details on Electrical, Capacities, Tyres, Brakes and Dimensions and engine to help in making an informed decision. The APP also allows customers to book their services appointment online with their preferred dealership for a hassle free service initiation at dealership on their arrival. This facility can be availed through the official website of TVS Motor Company also. Currently service booking facility is available at selected 120 dealerships across India.

The APP also gives details on the warranty terms and conditions at ease. It also provides with latest information and updates related to TVS Motor while also presenting customers with a first-hand knowledge on their vehicle service history. Customers can also rate their last service experience with TVS Motor. The APP also offers Locate Dealer feature, TVS Motor Company’s dealerships can be located by the customer using their current location through GPS. The dealerships can also be searched based on state and city with addresses and contact details. Customers also benefit from useful tips that are available for customers which help in getting better mileage from their vehicle and get acquainted with vital safety riding tips. The Fuel Record features helps customers manage their fuel expenses with this unique feature. They can also calculate the vehicle’s mileage with the help of this feature. Interested customers can click HERE to download the APP

 

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