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Nissan partners MyTVS to strengthen service for Nissan and Datsun customers

Nissan partners MyTVS to strengthen service for Nissan and Datsun customers
Nikhil Puthran Nikhil Puthran Monday 27 June 2016, 17:04 PM

In order to strengthen its foothold in the Indian market, Nissan has entered into a strategic partnership with MyTVS to open Nissan Authorised Service Points (NASP). The move will help in providing more convenient vehicle servicing options for Nissan and Datsun customers. In partnership with MyTVS, Nissan will soon have eight Nissan Authorised Service Points (NASP) in Tamil Nadu. This is in addition to its own dealer network of 23 outlets.

The decision comes at a right time when Datsun has introduced its third model – the Redigo urban cross in India. The Nissan Authorised Service Points (NASP) will offer increased customer convenience in terms of service and repair. Speaking about it, Guillaume Sicard, President of Nissan India Operations, said: "Increased options and more convenient access to car servicing makes our customers happier. We are always striving to enhance the pleasure of owning a Nissan or Datsun car in India. Our partnership with MyTVS shows Nissan’s unwavering commitment to improving convenience and satisfaction for our customers.”

NASP includes services like genuine parts availability, consumable service parts replacement (such as oil filters and brake pads), and trained staff support. The partnership for NASP will soon be expanded to other locations throughout India. Adding further, Srinivas Raghavan, Executive Director, MyTVS said, “We’re delighted to be associated with global brands like Nissan and Datsun. This is an important tie-up for us which helps expand our presence and enjoy various synergies that are generated between our companies that add value for our customers.”

The Hover Nissan partnership for sales was terminated a few years ago before Nissan decided to go ahead on its own. While the new partnership with MyTVS is intended to offer better and wider service reach to customers looking for authorised service outlets.

 

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