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Shiva Shankar Shiva Shankar Saturday 14 July 2012

Maruti Suzuki Ritz Ownership Review

In order to provide viewers with a firsthand experience of owning cars, we have been publishing ownership articles for the past few months. We had previously published an article on Maruti Suzuki Omni, Ford Fiesta, Tata Safari, Accent, i20, Santro etc. This week we Interviewed Mr Dinesh, owner of a Maruti Suzuki Ritz. The car has completed roughly 15000KM till date.

Maruti Suzuki Ritz


The above image is sourced from official Maruti Suzuki website

Provided below is a detailed description of the same.

Technical Specification of Maruti Suzuki Ritz

Technical Specification Maruti Suzuki Ritz
Variant Petrol Diesel
Engine Capacity (CC) 1197/4 1248/4
Power (PS / RPM) 85/6000 75/4000
Torque (Nm / RPM) 113/4500rpm 190/2000rpm
Gears 5/M 5/M
Dimensions in MM
Length 3715 3715
Width 1680 1680
Height 1620 1620
Wheel Base 2360 2360
Turning circle radius 4.7M 4.7M
Ground Clearance  170 MM 170 MM
Average fuel efficiency kmpl 17.7 21.1

Details of the car

The car is essentially a Maruti Suzuki Ritz VXI petrol version of 2010. The engine displacement is 1197/4 cylinders, with a power output of 85PS and torque 113NM. It is silver in colour with no LPG kit fitment made. An average mileage of around 16KMPL has been observed during the ownership period. Steel wheels having radial tyres rated 165/80R14 and with a ground clearance 1`70MM make this car extremely reliable and stable.

Maruti Suzuki RitzMaruti Suzuki Ritz

Some of its accessories include air conditioning, power steering, power windows, central locking.  The fabric upholstery is present and interiors have been well maintained.
The tables below give details of specifications and key features of the same.

Below is a brief interview with the owner of this car about his experience

Question: Since when do you own this car, what motivated to go for the brand and model?

Answer:  I own the car since December 2010. Maruti Suzuki is well known for providing best of performance cars, with wide spread service network. Ritz was quite a recent launch at the time of purchase, it had the requirements I was looking for, such as newness, brand value, service back up and good resale value. So choose the same.

Maruti Suzuki RitzMaruti Suzuki Ritz

Question: How was your experience with earlier models to present one?

Answer: Earlier, I owned Maruti Suzuki Versa. It was a good experience in drive quality, seating capacity etc. The drawback was the mileage which was much below expectations. Also as it was discontinued and was losing the image, the same and bought a updated version car.

Question: Can you tell something about present status of car?

Answer: At present it’s in quite good condition. I have maintained the car well by getting service from authorized service centers. Till now, I have not given it outside for service.

Maruti Suzuki RitzMaruti Suzuki Ritz

Questions: How is experience compared to earlier cars?

Answer: Obviously it’s a better experience as I have higher powered car with better interiors fit and finish. AC is effective and it won’t be tiresome in long drives also.  I am getting mileage of around 16kmpl which is quite good. It’s updated in styling. Some people do give negative comments about shape of car. As far as I am concerned, it’s quite an updated styling and it takes time for people to get used to the styling of this car. For example, Maruti Suzuki Swift was under negative feedback with respect to shape as it was like a earlier generation styling. However at present one see the huge number of Swift dominating roads.


Features of Maruti Suzuki Ritz

Exshowroom Bangalore 427811 487781 528919
Exshowroom Bangalore 528335 584561 670000
Power Steering Yes Yes Yes
Power windows No Yes Yes
Central locking No Yes Yes
A/C Yes Yes Yes
Music system No Yes Yes
Fog Lamps No No Yes
Rear wind shield washer No No Yes
Defogger No No Yes
Dual Horn Yes Yes Yes
IRVM Yes Yes Yes
Alloy wheels No No Yes
Tyres Rating 165/ 80 R14 165/ 80 R14 185/70 R14
Driver seat height adjuster No No Yes
ABS with EBD No Yes Yes
Dual Airbag No No Yes


Question: How about cost per service?

Answer: Generally my cost per service would be around Rs. 3000. Including change of oil, tuning, washing etc

Question: Any accident repairs done, insurance claimed?

Answer:  Till now no accident repairs have been done. As I am well experienced in driving and do follow the traffic rules properly. I try my best to follow rule of safety first speed next and hence avoid probable loss of money and time in accident repairs.

Maruti Suzuki RitzMaruti Suzuki Ritz

Question: Any mileage issues?

Answer: I am getting mileage of around 14Kmpl in city and 17in highway. That’s quite good considering traffic conditions during peak hours.

Question: How was your experience in long drives?

Answer: We had taken long drives of around 800KM or so. Generally I use it for taking to work place now and then and for family outings in weekends. It was never a problem is taking for long drives including night time driving. It’s a hassle free car and one enjoy the spacious and comfortable interiors.

Question: Any brake down faced and how was the problem solved?

Answer: No Brake down faced till now.

Question: Any good and bad experience at service station?

Answer: Service quality is good with respect to workmanship .Did not face any problem with service. The service people do give high importance to quality work and delivery in time. However the service cost at authorized service centers is bit high. As my vehicle is still in warranty, I prefer to give for service at authorized service center .I give top priority for quality of service provided.

Question: How do you rate the overall ownership, would you recommend the same to others?

Answer: We are satisfied with performance of the car. Though cost for service is also manageable. One can always expect good resale value for Maruti Suzuki cars. It’s quite recommendable .However It has to be accepted that with launch of updated styling version of Swift, the demand for Ritz is affected a bit. Hence I live this to individual opinion of prospective buyers.

Maruti Suzuki RitzMaruti Suzuki Ritz

Question: If going for a new car which brand and make would you choose and why?

Answer: It’s a difficult question as I am quite satisfied with present car and planning to own it for few more years. I always give preference for latest launches and will check out the latest version cars available at that time.
Competition of Maruti Suzuki Ritz

Competition of Maruti Suzuki Ritz
  Maruti Suzuki Toyota  Volkswagen
  Ritz Swift Etios Liva Polo
Variant Zxi Zxi VX 1.2L highline
Engine Capacity 1.3 1.3 1197 1198
Max Power (PS) 85/6000 87/6000 80/5600 75/5400
Torque (NM) 113/4500 114/4000 104/3100 110/3750
Gears 5/M 5/M 5/M 5/M
Power Steering Yes Yes Yes Yes
Power windows Yes Yes Yes Yes
Central locking Yes Yes Yes Yes
A/C Yes Yes Yes Yes
Music system Yes Yes Yes Yes
Fog Lamps Yes Yes Yes Yes
Rear wind shield washer No Yes Yes Yes
Defogger No Yes Yes Yes
ABS No Yes Yes Yes
Airbag 2 2 2 2
Average fuel efficiency 17 17 18 14
Ex showroom Price Mumbai (lacs) 528919 580347 614513 630711


Question: What’s your opinion about other brand cars?

Answer: I agree there is much competition in car segment especially of hatchbacks. Manufacturers like Volkswagen, Nissan, and Renault have high quality cars. The service network always posts a tough obstacle in choosing such brands. Like for example, in case of a brake down away from city limits, getting service would be difficult thing. Though one can rely upon vehicle quality, problems due to external damage would be difficult to manage as it needs much time and money to bring it back to service center for repairs. It will be huge advantage for any manufacturer in having emergency service assistance in association reputed service network in nearest city/district center.

Maruti Suzuki RitzMaruti Suzuki Ritz


In this review one can notice that there is good feedback regarding owning a Ritz. It has been well indicated that people lay huge emphasis on the availability of a service network while choosing a car. We welcome our viewers to share their opinion in this regard.

Other Maruti Suzuki Ritz Reviews