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Ford - Very bad service and expensive too.

By Suresh on 13 November 2009

actually i had ford ikon and recently sold it because for its high service expences and the quality of service is very poor. they even dont know how to rectify the problem. i had a car jerking problem. after going there they made to wait for whole one day by doing all r&d on my vehicle first they told to change my accelerator cable, then they cleaned my petrol tank, then finnaly they changed my ignition coil. they charged me a hefty bill of 6800/- still the jerking problem was not solved finally i returned all the spares and sold the vehicle. six months before i bought swift vdi and som far i have driven 6500kms i am getting 20.5 in highways and 17.5 in city with ac on. the service is very good and very minimal service charges. the quality of service is very good. i am very happy with the vehicle power performance and it is as spacious as ford except the boot. the resale for ford is very poor. i am not blaming the car. but the service is very poor, parts are expensive.

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