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Bad Experience about Fiat Linea

By Sanjay Jagdale on 03 February 2014

Car's Age: 6-12 months


Overall Rating 3
Exterior 3
Interior 3
Ride Quality 2
Maintenance 1000/ month
Mileage (city) 12 KMPL
Mileage (highway) 17 KMPL

Detailed Fiat Linea Review

What's Good?

Not at all

What can improve?


Exteriors (3/5)


Interiors (3/5)


Ride Quality (2/5)


Overall Comments

I purchased fiat linea on 2nd may 2013 XXXXXXXX, Register No. XXXXXXXXX. Six month old car has been driven 5000 KM, also completed one free service as per fiat guide line. I took this vehicle to long drive from mumabi to Akkalkot near solapur of Maharashtra, However Coming from Akkalkota my vehicle gave clutch problem, immediately I called up road assistance Help line, I enquired about any service center availability in solapur or nearby (it was Sunday 29th dec. 2013,) I got information there is no service near Solapur and they promise me to toe the car to nearby service Center which was Pune and it was 300 km away from my driving location, I was traveling with my Family and I was 500 km away from my home destination. It was embracing situation I have to wait Four hours till the arrangement of toe vehicle to lift my vehicle but question of family how to take them to My final destination. Finally as per the instruction I drive my car towards Pune , driving car on lonely high with My family in break-down condition was nightmare. I realized Purchased of this vehicle because it was One lakh cheaper than other Brand, which I compared before Purchasing was wrong decision , Driving on lonely highway with family was big risk the value of money was negligible in that situation. With god blessing I could reach up to Pune with speed of 40 to 60 KM. My Vehicle totally break down near Pune and I called up road assistance for lift the vehicle up to Nearest Service Center, as it was Sunday service center was closed. I arrange Private Vehicle for My family for further journey toward Mumbai. Road assistance toe my vehicle to Pundit Auto – Pune I stayed back Pune for that night and called up next morning Pundit auto and check status about of my vehicle, response from service center was just they have opened the break down car and it will take time to analyze the fault. I came back to Mumbai and went directly to the Dealer and argued about the faulty and Unreliable product they have sold out, they help me to sort out the issue and give concession in repair cost. I waste two days and money in this incident. One question in mind is why we purchase the vehicle, because we love our family and always worry about their safety and comfort Now automatic light on/off in Dark is not working after servicing, gear functioning is doubtful , Now I have Parked my Vehicle in garage as show piece . I posted above issue to Fiat and received response from Company is that Such defects are purely due to clutch riding & not any manufacturing defect . I am driving vehicle for last 10 years, having enough experience of driving in Mumbai and rest of Maharashtra, when I sensed the problem I called up Help line and enquired about service center ,because of non- availability of service center in nearby, I forced to drove vehicle up to 300 KM and result into clutch burnout. Could not anticipated merely 5000km run vehicle will arise with clutch problem. They are not accepting poor service network. They are happy in stating that special favour of goodwill gesture for replacement of burnt clutch assembly –part.

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