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Very Bad service from Dealer in Raipur and Unresponsive FIAT

By Gangi Reddy K on 31 March 2014

Car's Age: 3-5 years

Summary

Overall Rating 1
Exterior 2
Interior 1
Ride Quality 3
Maintenance 9500/ month
Mileage (city) 15 KMPL
Mileage (highway) 19 KMPL

Detailed Fiat Grande Punto Review

What's Good?

Good Engine

What can improve?

Service and Dealer deliberately ignores complaints and over charges and does not honor extended warranty. upon contacting the Customer service at Fiat is also NON-responsive. Waiting for FIAT to resolve my complaints since July/August 2013

Exteriors (2/5)

2

Interiors (1/5)

1

Ride Quality (3/5)

3

Overall Comments

Bad head lights. The lights have a thin layer now after 3 years usage and needs the whole head lights need replacement.

The plastics are cheap quality. The Key doesnt work and needed replacement. Dealer charges a lot and rejects the extended warranty claim.

Good braking system. Good road handling

Very Very bad experience at the dealer. The extended warranty is purchased when i bought the car. But the dealer and Fiat does not honor the warranty. Still waiting for FIAT to respond to my complaints since more than 6 months.

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