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Poor support,Unresponsive to customer issues,No spare tyre,

By Vineet Jain on 30 September 2018

Car's Age: 3-6 months

Summary

Overall Rating 1/5
Exterior 3/5
Interior 2/5
Ride Quality 1/5
Maintenance 10000/ month
Mileage (city) 10 KMPL
Mileage (highway) 11 KMPL

Detailed BMW X1 Review

What's Good?

BRAND NAME

What can improve?

BMW comes with pirelli tyre which can burst any time on road.Spare tyre can run for 100 kms. Customer are left stranded on road.Car has to be towed to nearest service location on crane ones the Tyre fail.There service centers are 300-600 kms apart .If tyre fails have you ever heard the car being towed 600 kms to nearest center leaving you stranded instead of providing replacement tyre even in warranty.Ones they sell cars they will care a damn for your issues and problems.BMW will never call you and never take feedback from you.It is one of the most hostile and unfriendly company.The jack which comes with spare tyre(small tyre which can run for 80 kms at speed of 60) is too cumbersome to operate.WHY IS BMW not giving car with FULL TYRE. We have tried asking this question to BMW and there reply is no we sell car with spare tyre which can run 80 kms and this is a additional facility we are providing.If you want to buy full tyre u have to spend Rs 70000/- extra

Exteriors (3/5)

Nothing special as compared to price they charge

Interiors (2/5)

ok

Ride Quality (1/5)

You are in risk of stranded on road if tyre fails.BMW comes with pirelli tyre which can burst any time on road.Spare tyre can run for 100 kms. Customer are left stranded on road.Ones they sell cars they will care a damm for your issues and problems.

Other Comments

No support from company

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