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i`ve purchased a new Maruti A star -Lxi on 27th May-09 (DL -9C-Y-0307)new delhi,Invoice also they gave me on 14th /15th June-09.On my first service of the car the service executive put some dots on his service log sheet.When i asked what is that for,He confirmed me that there are few small small dents on the Board nut and on roof top.It was hardly one week of the purchase of the car.when i approached the dealer , he is not able to give any satisfactory answer and refused to entertain further.Now i`m feeling like cheated.Pl help me how do i get the same replaced .When i took the delivery it was noon time under the sun shine the small small dents were not at all visible as it was shining brightly and the colour of the car is Arctic White.
By Ashish Kacodia 06 June 2009
Answer:
expert
Expert`s comment:

Hi,
There is nothing the dealer can do except, repair the dents with cost.The reason is that the dents could have occured due to falling of small object on the car or any other reason.However as its a brand new car and minor work is needed with painting, it can be repaired free of cost if the dealer wishes.

Answer by Shiva Shankar 06 June 2009
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